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Business Internet

Pata msaada wa haraka kwa tatizo lolote la decoder, internet, Wi-Fi, TV packages, na zaidi.

Self-Service & Customer Support

Pata msaada haraka kwa tatizo lolote la decoder, internet, Wi-Fi, TV packages, na zaidi.

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Decoder Issues

Solve issues with decoder, recharge, channel updates, and configuration.

Decoder Support

Unplug the decoder, wait 30 seconds, and plug it back. Check if channels load properly.

Go to Settings → Software Update → Check for Updates.

Use your decoder card or online portal to top-up. Contact support if transaction fails.
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Internet Fiber

Solve issues with fiber, speed, outages, and modem setup.

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Wi-Fi

Help with Wi-Fi connection, password resets, and signal issues.

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TV Packages

Resolve problems with TV subscriptions, channel packages, and billing.

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Payments & Billing

Fix issues related to payments, invoices, and billing history.

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General Support

Resolve any other issues or contact customer care.

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